Turtle slow after update!!!

[SherrieB]

Please Help!!! Since I reinstalled the new ver, my Casio E-125 has become a turtle!! Takes over a minute to open anything!!! The switching between the launcher, task, ect. takes about 10 sec.

To make it usable, I have removed all but three skins. I have a 1 gig IBM microdrive and I have the same skins I had before I installed.

I have tried installing the full ver twice and then copying the dlls three times. I have been working on this for 5 hours!!! Guess I really should give up, and wait for some help http://www.pocketnow.com/ubb/smile.gif

It is installed on the storage card, as before.

Thanks!!!

I have tried installing the full ver twice and then copying the dlls three times. I have been working on this for 5 hours!!! Guess I really should give up, and wait for some help http://www.pocketnow.com/ubb/smile.gif

It is installed on the storage card, as before.

Thanks!!!

[s-f]

Me too, I am using a Cassiopeia E-115, and have MAJOR slowdown problems since version G came out... Had same problem with Version H today... I am using a SANDISK 48 Meg CF Card to store skins on...

Testing what happens when I unplug the CF card....

!!! Things are fast again!!! Well, I guess we know the problem.... Turn off Storage card Skins support till a new version fixes this...

John Norman
s-f@msn.com

[s-f]

Manfred,

Not sure about your issue, but try this,

go to the skins option screen and change the user defined skins folder to be somewhere not on a storage card. I changed it to match the default dir of \Program Files\SnoopSoft\Dashboard\Skins\

Next change the skin to one of the default skins in that directory. I used vines.dsh

Finally soft reboot. If the unit is responding well, copy your favorite skin(s) to the main memory, then wait for the next version of Dashboard to fix this... (I hope!)

Good Luck...


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John Norman
Senior System Engineer
Logicon/CITI/Sci-NET

[Drait]

I installed the "g" revision on Thurs, took it off due to slowness, then put the "h" version on only to find out that it still lags. I tried the on-board memory for the skin location and that definitely worked but wtf good is that when you've got 10-20Mb of skins on a CF card?

Hopefully the new(er) version will be out soon that addresses this problem.

[Chris Scott [SnoopSoft]]

Hi everyone,

This is really odd - can everyone write in with their PocketPC configuration that's experiencing the slowness?

I've got an iPaq with a 64MB CF card in a sleeve and don't see this problem.

Also, can everyone who writes here also elaborate on slow as SherrieB has done? What's slow? Just the Launcher? Switching between all views (not just the Launcher)? etc...

Thanks! I'd like to narrow it down and get it fixed for you...


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Chris Scott
SnoopSoft LLC
http://www.SnoopSoft.com/PocketPC/

[mb]

Me too!

After installing the newest Bugfix 1.2.001h my ipaq slowes down or not all plugins (Agenda, Mail etc) are available.
* e.g you only get a "blank" - or lets say you only see the empty skin - and
* it´s not possible to associate things like agenda etc. to your few,
*or if e.g. you choose a plugin and get back to the view your choice is not "saved"
* or they are not available in the dropdownlist.

Somethimes a soft reset helps - but sometimes there are no plugins available after power off - power on.

hope you can fix this

Manfred

[iJAKE]

Hi,

no speed probs, using naked iPAQ 3630

CU
iJAKE

[Ido]

Hi Scott.
It sounds exactly like the problem I reported on an earlier post (titled 'Performence issue') - at least on my device it seems like the CF is constantly being accessed, which slows down the entire system, especially slow if the CF card is a microdrive (as both SherrieB and I have).

[ChrisSpera]

Well...

I'm seeing the same problem; but i have everything installed to main memory.

I have a Casio E-115 with a 64MB flash card; but again, everything, program and skins, are installed to main memory.

I've installed-uninstalled-reinstalled 3-4 times with the same results.

I've also noticed that Ilium's Dockware also doesn't run automatically now. (its a "screen saver" for pocket PC's that only runs when the unit is docked.) It will run if you manually run it, but its whole point is a set it and forget it deal.

I've noticed that the slow down, for me, comes when I am playing Jimmy's JimmyArk. Its a full screen PocketPC version of Arkanoid. Throws off the rhythm of the game and usually causes me to miss the ball... http://www.pocketnow.com/ubb/smile.gif

Hope this helps, Chris. i've also got news about the CE version on my HPC Pro that I'll throw into a different thread or e-mail.

Thanks!

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Christopher Spera
CSG, DE
Certified Software Geek & Dork Extraordinaire

[Smilodon]

I'm running a very processor and memory challenged Compaq Aero 1550. I've noticed a performance *increase* (mostly in display speed) going to version g/h from the older versions.

Other than a logistical problem with the tasks (described in another thread), I've had no problems whatsoever, particularly performance.

I am using the default Symbian skin. Does everyone that is having the problem use some sort of Casio device (seems so from previous posts)?

Smilodon
V V

[C-J]

Hi
I have an E115 and it definately slowed down when I installed the g/h version. Didn't have any problems with the earlier versions. I changed the user default file like an earlier post suggested, everything went back to normal speeds. It must have something to do with accessing the CF card even though I didn't have any skins on the card I was using at the time.

[Herzog Richard]

Hello, i'm from Germany and use an E115g.

I think after an fullreset you get normal speed back. I see that on my PPC by using earlier Versions like .009 of Dashboard. After my last reinstall (three days before Version 1.2001 came out) i don't see the problems you have.

I can't see any slowdown by Dashboard. Switch between Agenda, Mail etc. takes about 2-3 sec.

Hope you understand my bad english!

Greetings from Germany


Sven Eckert


Hello again,

with Full-Reset i mean an Hard-Reset and Reinstall of all Software.



[This message has been edited by Herzog Richard (edited 03-01-2001).]

[DaveStall]

[QUOTE]Originally posted by Herzog Richard:
[B]Hello, i'm from Germany and use an E115g.

I think after an fullreset you get normal speed back.

[QUOTE]

By full reset do you mean a hard reset or soft reset? I have tried numerous soft resets and the speed problems always reappear as soon as I start Dashboard.

[ChrisSpera]

I think he means soft reset. If you do a hard reset, you'll wipe the handheld.

but you'll need to remember that he's from Germany, and the electronics they get there are different from the ones we get here. They tend to be a bit more on the advanced side because they don't have the same regulations that we do.

------------------
Christopher Spera
CSG, DE
Certified Software Geek & Dork Extraordinaire

[mb]

QUOTE by ChrisSpera:
but you'll need to remember that he's from Germany, and the electronics they get there are different from the ones we get here. They tend to be a bit more on the advanced side because they don't have the same regulations that we do.
QUOTE END:

Maybe some things are a little bit different here in Germany - but with our ipaqs we have the same problems like you in the US.
And trust me; compaq doesn´t ship special german-versions <bg>. So soft reset is soft reset and hard reset is hard reset.

But - although I´m from germany I couldnt imagine what he meant with a full reset :-)

Manfred

[ChrisSpera]

Chris,

Sent you mail on this to apply for the testing...

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Christopher Spera
CSG, DE
Certified Software Geek & Dork Extraordinaire

[rush21]

Having same problem as reported here and more - no refresh. http://www.pocketnow.com/ubb/frown.gif I would love a refund from Chris.

Fred

[zchacon]

Just so you have a decent sample: I'm running Dashboard G on my Ipaq with a 64 meg CF. All skins are in main storage memory. No problems with speed or plug-ins. Love the Landscape support and can't wait until there are more landscape skins as well as support for changing gigabar.

By the way, will the new JimmySoft Resolution Increase utility have any effect on the usability of Dashboard, to your knowledge?

Thanks,
Zac Chacon

[s-f]

My slowdown was overall on the system... Could click on something and had to wait about 5 to 10 seconds for the system to react. As stated before, I am using a Casio E-115 with a Sandisk 45 Meg CF Card.

Ah well... At least it works in main memory... I am still hoping a version will come out for my NINO one day... http://www.pocketnow.com/ubb/wink.gif

John Norman

[Chris Scott [SnoopSoft]]

Hey everyone,

Sorry for the lack of response here lately,
I've been scouring around in the Dashboard code and it definitely appears that there may be something in there mucking up the works - only problem is, I can't see it or reproduce it on my iPaq.

So, does someone who can reliably reproduce this error want to take a stab at testing versions of code with me to help me narrow it down? If so, please EMAIL me. If I get multiple requests then I may pick 2 or 3 people but that's it. There's a special bonus surprise that I'm working on for the next update and I don't want word of it to spread yet... http://www.pocketnow.com/ubb/wink.gif

So if you email and don't get a response then that means you didn't get picked. Sorry about that, but I really want to get this resolved as quickly as possible so I don't want to spend a lot of time in email.

Thanks!


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Chris Scott
SnoopSoft LLC
http://www.SnoopSoft.com/PocketPC/

[Oliver]

Hello all, and Scott,
i have a HP 548 with a 24 MB CF card installed and i have no performance issues to report. My HP with dashboard 1.2.001h even got faster than with version 009. My skins are all stored in the my documents folder on the device itself, since they don't need much space. The only problem i experienced is that if i try to choose a today plugin for display in dashboard only the today graphics with the date appear.

Greetings from Germany

Oliver

[Teddy]

No problems with my EM505!!!

[JVertigan]

I'm a new user to Dashboard (about 2weeks now) and I am still getting familiar with the product. I recently upgraded (actually I did a total re-install) to version H - from G. I have an iPAQ, 96MB CFcard (with only data on it) and I run TASKMAN too.

I have noticed some inconsistant performance since the using Dashboard. I cannot say if it is directly related to version H or if it existed in the other version G (I only had the G version for a short while)...

This is what I see -- occasionally when I click on the TASKMAN icon (top-left corner) it appears nothing is happening -- to I click again -- and again... then suddenly (anywhere from 4-10 seconds) all of my "clicks" are executed...

So, I decided to unload TASKMAN... Then I tried playing ZIOGolf -- and a couple of times I noticed that the game swinging became very sluggish -- you could see the swing-bar stop for a second or two -- then continue... this has never happend before (prior to Dashboard)...

I do feel that Dashboard is the culprit. I hope this information helps in the debugging process. Good luck -- Dashboard is a cool tool.

Jerry V.

[Yodabutt]

Hi I was having the same problems with version h. My iPAQ would apparently lock up for 10 seconds or more, continually. Even immediately after a soft reset and with no other programs running. Most often I'd notice when turning on my iPAQ it'd take several seconds before I could click anything. I couldn't handle it, so I went back the version before g...I forget which. No problems with it.
I look forward to the fixes, as Dashboard is usually a solid application.

[Chris Scott [SnoopSoft]]

Hi,

Yeah, the every 5-10 minute drain is definitely the reloading of the appointments and tasks. There was another drain but it wasn't related to this one and I should have a release out soon to fix it.

Not sure what I can do about the reloading of appointments and tasks. I'll need to investigate that further. There hasn't been any change in how that code works since probably November or October.

Thanks for all the help with this!


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Chris Scott
SnoopSoft LLC
http://www.SnoopSoft.com/PocketPC/

[JVertigan]

Okay, after some playing around I think I may have figured one piece of the slow-ness puzzle. The occasionally slowness problem that I am experiencing seemed to be occur consistently every 5minutes --- I then thought about the option "App. Refresh Interval" which was set to 5minutes - Hmmmm. About the same frequency that I was experiencing the slowness... So, I changed this option to 10minutes -- and my slowness problem also changed to be about every 10minutes (or so)... So, my conclusion (at the moment) is that when the Dashboard software is "Loading new information..." -- Dashboard is consuming the entire system CPU -- and everything else waits for it to complete...

I don't know if this relates to the entire "slowness" problem -- but it was definitely consistent with my testing...

My request to the developers at Snoopsoft LLC is: Can you code Dashboard to update its information (Calendar, Tasks, Inbox, Notes, etc.) "quietly" -- just like the default Today Screen apparently does --- rather than at some preset interval (or on demand via the "!" option) which apparently sucks the processing away during its refresh...

Much thanks -- look forward to reading responses to this post.

Jerry V